Healthcare IT services for hospitals and clinics
We provide healthcare IT services for clinics, hospitals and diagnostic centres. We design, deploy and maintain networks, servers and backups, together with hospital, radiology and laboratory information systems (HIS, RIS, LIS) and picture archiving and communication systems (PACS). We also work on new hospitals and clinics while they are being built, and provide ongoing IT support.
Typical starting points
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Building a new clinic, imaging centre or ward
The network, server room and workstations are easiest to plan together with the room layout. We prepare the infrastructure and, at the end, take the medical system live.
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A clinic without an IT person
You need one company for the network, servers, medical systems and help for staff. We run all your IT on a monthly plan, remotely and on site.
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The hospital's IT department needs backup
We take on the specialist work: networks, servers, security and medical systems. We can also stand in for a hospital's IT department.
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Changing or deploying a medical system
HIS, RIS, PACS and LIS deployments come with the servers and network they need. We also plan the transfer of data from the previous system.
Services
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Radiology
We implement and connect HIS, RIS and PACS, and supply reporting workstations and disc publishers for diagnostic imaging departments.
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Teleradiology
We set up remote connections for reporting radiologists, onboard new radiologists and provide IT support for teleradiology providers.
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Clinics and medical centres
We look after servers, networks, backups and medical systems on a monthly plan from PLN 1,400 per month excl. VAT.
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HIS, RIS and PACS
We select, implement and maintain HIS, RIS, PACS and LIS: Optimed NXT, KAMSOFT, Radpoint, Asseco mMedica and MyDr.
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Network infrastructure
We install cabling, configure NGFW firewalls and Wi-Fi, segment the network and connect the sites of a hospital or clinic.
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Hardware and software
We select, supply, configure and service servers, computers, laptops and accessories, and deploy Microsoft 365.
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Consulting
We choose IT solutions for new and extended hospitals and clinics, and deploy hardware in grant-funded projects.
Full IT support or help for your IT department
The scope depends on who looks after IT in your hospital or clinic today.
| Your situation | What we do |
|---|---|
| No IT person of your own | We are responsible for all your IT: network, servers, backups, medical systems, workstations and help for staff. We work remotely and on site. |
| Your own IT person or IT department | We take on specialist work: network design and extension, servers, security, HIS, RIS and PACS integrations, and deployments. Your team keeps handling day-to-day support for staff. |
| Construction, extension or a large project | We advise, choose solutions, supply hardware, build the network, deploy systems and prepare as-built documentation. |
Regulations for each service
On each service page we list the regulations that apply, with a link to the source and the date of the legal status:
- Radiology IT: requirements for reporting workstations and diagnostic monitor tests.
- Teleradiology IT: remote healthcare services and signing scan reports.
- Clinic IT support: access to medical records for IT maintenance, the data processing agreement and protecting records against loss.
Choosing a medical system
If you are choosing a system for a clinic or hospital, start with our article HIS: the basics (in Polish). It explains how cloud systems differ from those installed on your own server. We describe the implementation of one of the systems we work with on our Optimed NXT page.
What we do
- Hospital and clinic network design and installation, with separate segments for staff, medical devices and patients
- Selection, deployment and maintenance of servers and backups for medical systems and PACS archives
- Deployment and support of HIS, RIS, PACS and LIS, including Optimed NXT, Asseco mMedica and MyDr
- Reporting workstations, diagnostic monitors and disc publishers for diagnostic imaging centres
- Secure remote connections for reporting radiologists and teleradiology providers
- Advice on building and extending clinics, hospitals and imaging centres, including grant-funded projects
- New hardware, or refurbished hardware certified by the manufacturer
- Ongoing IT support, including help for staff if you have no IT person of your own
Who it is for
- You are opening a new clinic, imaging centre or ward and want to plan IT together with the building
- You are launching an X-ray, CT or MRI unit and need to connect the scanner to RIS, PACS and reporting workstations
- You are changing your practice management system or deploying a HIS and want to plan the data migration
- Your hospital has its own IT department but needs specialists in networks, servers, security and medical systems
- You run a clinic without an IT person and want one company for all your IT
Building or extending a hospital or clinic
We work on new hospitals and clinics and on extensions to existing ones. We plan the network and server room, supply the hardware, configure the systems and train the staff.
- Network and server room design at the room layout stage
- New or manufacturer-refurbished hardware
- Medical system go-live and staff training
- As-built documentation: network diagram, configurations and device list
Ongoing IT support on a monthly plan
After deployment we maintain your infrastructure and systems. Requests go to our helpdesk. Under our standard SLA (service level agreement), we respond within 2 business hours.
- Business days 8:00–17:00 (Polish time). 24/7 support is available under an SLA with on-call cover.
- Remote support across Poland
- On-site visits within 50 km of Lublin
- Monthly report on the work done
Data security and regulations
Every healthcare provider processes medical records, and some are also covered by the Polish National Cybersecurity System Act (KSC), which implements the NIS2 Directive. We describe the requirements for each service on its own page.
How we work
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Free online meeting
In a short meeting we learn how your organisation works and which of our services fit it. If you prefer to talk by phone, call us.
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Review and proposal
We look at your current infrastructure and systems, or at the design of the new building. Then we prepare a proposal with the scope of work and a quote.
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Deployment
We supply the hardware, build the network, configure servers and systems and train your staff. On-site work is scheduled to disturb patients as little as possible.
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Documentation
When the work is finished, we hand over as-built documentation: the network diagram, configurations and a list of devices.
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Ongoing support
You can order ongoing support on a monthly plan straight after deployment or later.
Pricing
Net prices. We will prepare an exact quote after a short conversation about your needs.
| Service | Billing model | Price | What it depends on |
|---|---|---|---|
| IT support for a clinic or hospital | monthly plan with a set number of hours | from 1,400 PLN net / month | number of hours, medical systems, required response time (SLA), 24/7 on-call cover as an add-on |
| Optimed NXT implementation | fixed price per project (instalments at milestones) | from 10,000 PLN net / implementation | number of sites and modules, data migration from your current system, integrations (P1, Poland's national e-health platform, and laboratories), on-site training |
| IT equipment for a radiology department | fixed price per project | individual quote | modalities, PACS and RIS, number of reporting workstations, HIS integration |
| Building and developing IT infrastructure | fixed price per project | individual quote | size of the building, network and server room, with or without grant funding |
| Network | fixed price per project | individual quote | number of network points and sites, segmentation of the medical network, choice of devices |
| IT consulting | hourly | individual quote | scope of consultation, on-site meetings |
Experience and partners
- Conetso Group, the group behind Conetso Healthcare, has been in operation
- since 2019
- We take part in planning and building new hospitals and clinics.
- We have equipped diagnostic imaging centres with IT and deployed HIS in clinics, including the transfer of data from the previous system.
- We supply hardware, networks and backups as a partner of manufacturers including Dell, Lenovo, HP, Fortinet, Cisco and Veeam.
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Dell Technologies Authorized Partner -
Lenovo 360 Authorized 2026 -
HP Business Partner -
Fortinet Authorized Reseller -
Cisco Partner -
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
Frequently asked questions
Our hospital has its own IT department. How can you help?
We take over networks, servers, backups, security, HIS, RIS and PACS integrations and large deployments. Your team keeps handling day-to-day support for staff. We can also stand in for a hospital's IT department during holidays.
How much does IT support for a clinic or hospital cost?
Ongoing support is a monthly plan: a fixed monthly fee covering a set number of hours from our specialists, from PLN 1,400 per month excl. VAT. The price depends on the number of hours, the medical systems and the required response time, and 24/7 on-call cover is priced as an add-on. Projects such as building a network or equipping an imaging centre are quoted separately after we review your infrastructure.
Can we order a single project without ongoing support?
Yes. A network build, equipping an imaging centre, a system deployment or consulting can each be ordered as a separate project. We bill it as a fixed price per project or by the hour, and you can add ongoing support later.
Do you work with hospitals and clinics outside Lublin?
Yes. Our office is in Lublin, and we support clients across Poland remotely. Our standard service includes on-site visits within 50 km of Lublin. Visits further afield, in Poland and across Europe, are arranged individually.
What does the monthly report include?
The report describes the work done in the month and recommends next steps, such as upgrading hardware or changing the number of hours. If your contract covers response times, the report includes them as well.
How do we start working together?
Book a short online meeting, which is free of charge, or call us. After we talk about your needs, we will propose the scope of work and a billing model.
See also
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Conetso Group
Managed IT services for businesses
Infrastructure and ongoing IT support for companies outside healthcare.
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Conetso Group
Cybersecurity
Firewalls, endpoint protection and Microsoft 365 security.
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Conetso Software
Online booking systems
A custom application that lets patients book appointments and scans online.
From our blog
NIS2 for healthcare providers in Poland: KSC obligations
NIS2 for healthcare providers in Poland: the KSC Act now covers them. We explain who is an essential or important entity, the deadlines and first steps.
Backups in hospitals and clinics: PACS and ransomware
How to plan backups in a clinic or diagnostic centre and protect them from ransomware. We also cover restore tests and what the regulations require.
Network segmentation in a clinic: medical devices and Wi-Fi
Network segmentation in a clinic separates staff, medical devices, guest Wi-Fi and printers. We explain the traffic rules and how to protect older devices.